Returns & Refunds

3-Day Return Policy

We want you to love your nails. If something isn't right, unopened sets can be returned within 3 days of delivery.

Eligibility

  • Returns accepted within 3 days of delivery.
  • Items must be unopened and unused, in original packaging.
  • Sale items and gift cards are final sale.

How to Start a Return

  1. Email support@krislonails.top with your order number and reason within 3 days of delivery.
  2. We'll reply within 24 hours with return instructions.
  3. Once your return is received and inspected, your refund is issued to your PayPal account within 5-10 business days.

Damaged or Wrong Items

Received a damaged set or the wrong style? Send us a photo within 7 days of delivery and we'll ship a replacement free of charge - no need to return anything.

Note: Return shipping costs are the responsibility of the customer unless the return is due to our error.